PBX system that connects telephone extensions to the Public Switched Telephone Network or Telephone line providers and allows internal communication for business. An IP PBX work with network connectivity and provide communication by utilizing the TCP/IP network protocol stack. In business phone system, a PBX acts as the central switching system for phone calls within a business. The use of PBX is to provide shared access to limited resources. Such as a business having 2,5,10 or more lines from the service provider and the number of users in that organization is greater than the number of lines. In that case, a PBX [ IP PBX / PABX SYSTEM / TELEPHONE SYSTEMS] share the line to all the users. Instead of providing a separate line for all the users it will allow the users to share a small pool of lines.
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When it comes to a PBX / PABX System, there are several advantages businesses can benefit. IVR, Voice Mail, Call Recording, Voice Mail to Email, Mobility Users, Call Queue, Conference call bridge, Telephone CRM Integration and Remote office connectivity are some of it. With IVR and call queue you can handle more calls with minimum staff on board. With Voicemail, Voicemail to email and Mobility options your customers never miss you even you are not on the desk. Most of the advanced telephone systems support Conference call bridge, Telephone CRM Integration, and Remote office connectivity. These features in Office Telephone Systems provides higher business productivity.